Patient communication, intake, scheduling, and records integration — custom built for elective medicine and wired into the systems your staff already opens every morning. HIPAA-compliant by construction.
01 The problem
Overwhelmed administrators, scheduling mishaps, and patient questions that were covered in the consultation.
Your practice runs, but it could be running better. Stop bending a knee to inefficiencies, and overcome them today with custom built solutions by Terrapin.
02 Our approach
No two surgery centers run the same way. The bottleneck at one is a high volume of patient concerns, while at another it's the mishandling of forms or missing an email deadline. We analyze your workflow, and we build to that tune.
If the problem is one we have solved before, you get it quickly. If it is not, we build it. Either way it fits the way your staff already works, not the other way around.
A walkthrough of how the work actually moves, from booking request to follow-up call.
Individual tools to cut inefficiencies in your workflow.
Your staff uses it, tells us what is wrong, and we change it. Our work does not end at launch.
03 Why us
We are a small group of founders early in our careers, and we know exactly what that means: our name is worth what our last project was worth. Every build gets our best work because we cannot afford for it to be otherwise.
You get the people who wrote the software on the phone, not a ticket queue. We answer quickly, we fix what we broke, and we stay after launch.
The people who wrote the software answer the phone. No tier one, no handoff.
We would rather write the thing you need than bend a template until it almost fits.
We are early enough that every center we work with is a reference we cannot afford to lose.
Tell us what you run now and where it costs you time. We will show you the same work done in one pass.